Inbound Reservation Call Center
Answer every client call in your company name. Provide instant accurate quotes, collect passenger manifests, process card pre-authorizations, and enter bookings directly into your dispatch software.
Since 2008, we have powered reservation desks and live dispatch boards for premier limousine, chauffeur, and executive fleet operators across the United States. 100% human specialists proficient in Limo Anywhere, Livery Coach, Fasttrak, and GNet.
How our dedicated dispatchers guide every passenger from initial reservation inquiry through airport wheels-down to seamless curbside arrival.
From late-night airport arrivals and red-eye delays to high-stakes multi-city roadshows, our certified dispatch team keeps your fleet moving like clockwork.
Answer every client call in your company name. Provide instant accurate quotes, collect passenger manifests, process card pre-authorizations, and enter bookings directly into your dispatch software.
Track commercial tail numbers and private aviation FBO arrivals via FlightAware radar. Automatically adjust chauffeur pickup times for early arrivals, runway holds, or weather diversions so drivers are never stranded.
Enforce strict status sequences: Dispatched, En Route, On Location, Passenger On Board, Done. Manage chauffeur swaps, flat-tire emergencies, and airport curbside logistics without bothering the owner.
Send and accept high-margin rides across national affiliate networks. Confirm affiliate pricing, trip sheets, meet-and-greet signs, and reciprocal insurance compliance with rapid turnaround.
Close out trips with surgical precision: verify wait time, calculate airport parking surcharges, capture tolls via transponder logs, recalculate gratuity, process final credit card charges, and send receipts.
Never wake up at 3:00 AM again. Our awake, dedicated overnight dispatchers manage late-night bar closings, red-eye departures, driver call-outs, and flight delays while you sleep peacefully.
A structured, zero-risk rollout designed to have our dispatch desk operational within 72 hours.
We review your active fleet software (Limo Anywhere, Livery Coach), vehicle classes, airport pickup procedures, and rate tables.
We document your driver call-in thresholds (T-60, T-30, On Location), VIP passenger preferences, and emergency backup protocols.
Your phone lines are forwarded during your desired shifts (Overnight, Weekends, or 24/7) with seamless real-time flight tracking.
Wake up to fully reconciled trip sheets, verified billings, and zero driver emergencies on your phone.
Why fleet owners transition from stressful self-dispatching to V Assist Pro dedicated boards.
Tell us your fleet size and required coverage hours. We will design a customized dispatch blueprint for your operation within 24 hours.